## Refund Policy – Supreme Lifestyle BD

**Effective Date:** [Insert Date]

At **Supreme Lifestyle BD**, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help with a simple and fair refund process.

—

### 1. Eligibility for Refund
We offer refunds under the following conditions:
– The product is **damaged**, **defective**, or **incorrect** upon delivery.
– The customer notifies us **within 2 days** of receiving the product.
– The product is unused, unwashed, and in its **original condition** and packaging.

—

### 2. Non-Refundable Items
We do not offer refunds for:
– Products damaged due to misuse or mishandling
– Sale/clearance items (unless defective)
– Personal care or hygiene products (for safety reasons)

—

### 3. Refund Process
– Contact our support team via **phone** or **Facebook page** within 2 days of delivery.
– Provide your **order ID** and clear **photo/video evidence** of the issue.
– Once approved, you may need to return the product via courier (customer bears return shipping cost unless the item was faulty).
– Refunds are processed within **7 business days** after receiving the returned item.

—

### 4. How Refunds Are Issued
– Refunds are issued via **bKash/Nagad/bank transfer** depending on your original payment method.

—

### 5. Contact Us
Need help or have a question about a return? Reach out to us anytime:

📞 **Phone / WhatsApp:** 01768-445555
🌐 **Website:** [www.supremelifestylebd.com](https://supremelifestylebd.com)
📘 **Facebook:** [facebook.com/supremelifestylebd](https://www.facebook.com/share/18fbmyQy4E/?mibextid=qi2Omg)

Thank you for shopping with **Supreme Lifestyle BD** – your trust means everything to us.